vacapo®

Modular Omnichannel
Contact Center Software

„Versatile, modular, and flexible
The modular omnichannel platform vacapo® integrates communication channels such as landline telephony, mobile telephony, email, web chat, video chat, SMS, and messenger systems like WhatsApp, Telegram, and Facebook Messenger.

With this central communication platform, you automate your customer and service communication in the simplest manner. You have access to a variety of tried-and-tested features in contact center practice or quickly and individually implement new requirements with code-free scripting.

„Developed directly
from practical experience in the contact center

Numerous small and large organizations utilize the diverse vacapo® standard features to enhance their communication processes. Learn more about the software architecture, standard features, and our clients at www.vacapo.cc.

„Modular with powerful functionality