For employees, customers, chatbot and voicebot.
„Knowledge – Your basis
for excellent communication
Document and digitalize information and processes for customer service dialogues with vandante® knowledge. Make your expertise available for digital 24×7 dialogues with chatbots and voicebots. With this, knowledge becomes the foundation for excellent communication.
„Knowledge, right at the Point of Communication
With vallegro® ticket, you define work packages and the corresponding workflow in your contact center organization. The software serves as a vital component in process automation.
and work packages
in the flow
With the wide-ranging functionality of vandante®, you manage existing knowledge and convey new insights. This ensures the optimal foundation for communication with your customers and employees.